Employer: : Mammut

Date : 2023 – 2026

LOCATION : Zurich, Switzerland / Remote

SKILLS : UX Design, Wireframing, Research & Prototyping

Author Name: : Alberto Yago

ui, ux

Mammut – UX Ecom Projects

During my time as a UX Designer at Mammut Sports Group, I was responsible for improving and shaping the e-commerce experience of the brand’s global online store. My role focused on designing user flows, wireframes, and prototypes that enhanced usability, accessibility, and overall customer satisfaction.

As a member of the e-commerce UX team, I collaborated with UI designers, product managers, developers, and researchers across different departments. Together we aimed to optimize critical areas of the user journey, ensuring consistency with Mammut’s digital design system while meeting both user needs and business goals.

I worked closely on strategic initiatives that impacted key conversion and retention touchpoints. This included the creation of new features from scratch, such as the Loyalty Program, Compare Tool, and Support Hub, as well as major redesigns of core elements like product filters, order tracking, and bundle purchase flows.

My approach was grounded in UX best practices, accessibility standards (WCAG 2.1, EAA compliance), and data-driven insights. I regularly reviewed analytics, conducted benchmarking, and applied Baymard guidelines to validate design decisions. I also provided feedback on UI executions to ensure that final interfaces were clear, accessible, and aligned with user expectations.

Some of the relevant projects I led during my time at Mammut include:

1 – Loyalty Program

I led the end-to-end UX design of Mammut’s first loyalty program, building it from scratch. From user journeys to wireframes and prototypes, the focus was on motivating repeat purchases through clear tiers, rewards, and benefits.

2 – Compare Tool

I designed the UX for a new comparison feature, enabling users to evaluate technical specs side by side. The solution emphasized clarity, accessibility, and reduced cognitive load in decision-making.

3 – Guest & Retail Orders in Account

I designed flows to allow guest and retail store customers to manage and track their orders online. This expanded account functionality and improved transparency for a wider user base.

Author Name: : Alberto Yago

Date: : August 2021

Location: : Remote/Spain

Skills: : UX Research, UI Design, Wireframing, Prototyping, Testing

app, ui, ux

Huertapp 2


HuertAPP is a mobile application aimed at revolutionizing the way local farmers and eco-conscious consumers connect and trade. The platform empowers farmers to sell fresh, chemical-free produce directly to nearby buyers, eliminating middlemen and ensuring fair prices.


The concept stems from a personal insight — having grown up in a farming family, I’ve witnessed the systemic disadvantages small producers face. With this project, I wanted to merge technology and empathy to build a practical, accessible solution that supports sustainable agriculture and healthier lifestyles.

The iterative Process:

1

Empathise

2

Define

3

Ideate

4

Prototype

5

Test

1. Project Overview

Project Duration

January 2021 – February 2021

The Product

HuertAPP is a mobile platform that connects local farmers with environmentally conscious consumers, enabling direct sales of locally grown, chemical-free produce without intermediaries. The goal is to empower small producers and support healthy consumption habits.

The Problem

Farmers are often underpaid due to intermediary chains and lack direct access to customers. Additionally, consumers lack accessible ways to buy healthy and local food directly from producers.

The Goal

Design a mobile application that facilitates direct communication and transactions between farmers and buyers, ensuring fair prices and local economic empowerment.

My Role

UX/UI Designer leading the entire process from research to high-fidelity prototype.

Responsibilities

Conducting interviews, paper and digital wireframing, low and high fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs

2. Understanding the User

User Research: summary

I conducted 10 user interviews (5 farmers and 5 eco-conscious buyers) and distributed complementary surveys to understand motivations, needs, and blockers. Farmers were mainly concerned with having more control over pricing, reducing dependence on middlemen, and reaching new buyers without tech barriers.

 

Buyers, on the other hand, were motivated by access to trustworthy, chemical-free food sources, grown locally and offered at reasonable prices. Many felt frustration with the lack of a simple way to find and connect with farmers in their own area.

This dual perspective validated the need for a mobile platform like HuertAPP, provided it remained simple, intuitive, and flexible for both user types.

User Research: pain points

1

Limited Access to Direct Sales

Small farmers have very limited opportunities to sell directly to end consumers. They depend on intermediaries and have almost no digital presence.

2

Low Profit Margins

The high dependence on distributors and retailers leads to very low profit margins for producers.

3

Lack of Visibility

Consumers do not know where to find farmers or eco-friendly local products near them. They have little trust in product origin and quality.

4

Logistics Challenges

Farmers face challenges with transportation and distribution. Many cannot manage deliveries, which limits their reach.

User Research: Personas

PERSONA: FRANCISCO

Problem statement:

Francisco is a 52-year-old farmer who wants to sell his products directly to customers because he is tired of relying on intermediaries that pay him unfair prices.
He needs an easy-to-use mobile solution that allows him to reach local buyers without technological barriers, so he can increase his profits and have more control over his production and sales.

PERSONA: DAVID

Problem statement:

Sara is a 28-year-old environmentalist who cares about eating healthy and supporting sustainable agriculture.
She needs a convenient way to find and buy local, organic products directly from farmers at fair prices because she is frustrated with industrialized, chemically treated food and wants to support local producers.

User Journey Map

PERSONA: PACO

Goal: Sell his fresh produce directly to local buyers using a simple app.

PERSONA: SARA

Goal: Buy fresh, eco-friendly local produce from responsible farmers using an easy-to-use app.

3. Starting the design

Big Picture Storyboard

Sara’s journey to find and buy healthy, ecological, locally grown products through the app, supporting small farmers and the environment.

Close-up Storyboard

This storyboard shows how the app actually works

Ideation and Sketching

In the initial phase of the project, we focused on defining the app's core structure through research, ideation, and sketching. We analyzed user needs, competitors, and key features to outline how the app would function. Sketching proved to be a quick and effective method to visualize and communicate ideas both individually and as a team.

A major early challenge was deciding whether to create separate sign-up flows for buyers and sellers or combine them into a single, unified form. After exploring both approaches through sketches and benchmarking industry standards, we chose the single sign-up form. This solution offered greater simplicity for users, more flexibility for dual-role functionality, and aligned with current UX conventions, allowing users to buy and sell within the same profile.

Sitemap

Once I had defined the main idea and basic flow of the app, I moved on to organizing all the key screens, features, and user paths into a clear sitemap. This allowed me to better understand the structure of the product and how users would navigate through it.

To build this sitemap, I used Illustrator and applied color coding to visually group the main functionalities: onboarding, user profile, product listings, search and filter, and messaging. This step was crucial to align the app structure with the user needs identified during the research phase.

Paper Wireframes

Before moving to digital, I sketched the key screens and flows of the app on paper. This helped me quickly explore ideas, define the core structure, and prioritize usability for both farmers and buyers.

The sketches allowed me to validate key decisions early on — like using a single sign-up flow and a geolocated search system — while focusing on clarity and simplicity for users less familiar with technology.

Digital Wireframes

Location-based browsing and interactive maps were designed to visually connect consumers with local farmers, enhancing trust and transparency while supporting short supply chains.

 

As the design progressed, we identified that building trust between farmers and buyers was essential, so we focused on creating detailed, transparent profiles for each producer.

 
 
 

Usability Study: findings

I conducted two rounds of usability studies for Huertapp. Insights from the first study guided the transition from low-fidelity sketches to digital wireframes, ensuring the app addressed the core needs of both farmers and consumers. The second round tested a high-fidelity prototype and revealed refinements required to improve the overall experience.

Round 1 findings:

1

Users wanted a faster way to browse nearby farmers (map view was preferred).

2

Some users needed clearer onboarding to understand how to buy and sell.

3

Users asked for filters (distance, category, price) to simplify search.

Round 2 findings:

1

Add confirmation before publishing a product listing.

2

Navigation icons needed to be more intuitive.

3

Improve visual hierarchy in farmer profiles (reviews and products).

4. Refining the design

Mockups

After usability study, I added a map preview and filters (category and distance) in the product listing screen to help users find nearby farmers and products more easily.

 

Mockups

After usability study, I redesigned the farmer profile to make it more actionable. I added the farmer’s contact details and a direct “Contact Farmer” button, along with a clear section for products for sale, improving usability and quick access to key information.

 

Mood Board

The first step to create the UI design of the app, was to define the mood board since it is a great way to set out the look and feel of a new UI design project. In this stage, I defined the colors, fonts, and overall style of the app to be consistent.

 

 
 

Patern Library

A pattern library is a collection of user interface design elements that appear multiple times on the app. We created it carefully in order to define clearly how they behave and what they look like before starting with the design of the high fidelity prototype.

 

 
 

High Fidelity Prototype

The final stage was creating the high-fidelity prototype, which was done entirely using Figma. I chose this tool because it is cloud-based, highly collaborative, and allows real-time teamwork with developers and designers. Its versatility, powerful design features, and seamless sharing options made the creative process smoother, faster, and more efficient.

 

5. Going Forward

Takeaways

Impact: 

Huertapp simplifies the process of connecting farmers with consumers who are looking for fresh, local, and eco-friendly products. The app gives users the feeling that it truly understands their needs: buying directly from local growers, saving time, and supporting sustainable agriculture.

 

One quote from peer feedback:

“The app really helps me discover nearby farmers. It makes buying healthy food easier and more transparent.”

 

What I learned:

While designing Huertapp, I learned that the first wireframes were just the beginning. Through usability studies and peer feedback, I realized the importance of making navigation intuitive, highlighting the value of proximity, and ensuring that users could quickly contact farmers. Each iteration improved the clarity and overall user experience of the app. 

Next Steps

1

Conduct another round of usability studies to validate that the navigation improvements (filters, map, and farmer profiles) have effectively reduced confusion.

 

2

Expand user research to identify additional needs, such as delivery preferences, payment methods, or sustainability information.

 

3

Keep iterating and polishing the design with new features, ensuring Huertapp continues to evolve as a reliable solution for both farmers and consumers. 

Author Name: : Alberto Yago

Date: : October 2021

Location: : Remote/Spain

Skills: : UI,UX Design & Responsive Web Design

ui, ux, web

UX/UI Case Study – BTC Responsive Website

Btcnow is a  website for a fictional bitcoin store to help newbies and not technical users to get easily into bitcoin and make their first investments, both digitally or physically with coupons.

 

The iterative Process:

1

Empathise

2

Define

3

Ideate

4

Prototype

5

Test

1. Project Overview

Project Duration

Sep 2021 – Nov 2021

The Product

Btcnow is a  website for a fictional bitcoin store to help newbies and not technical users to get easily into bitcoin and make their first investments, both digitally or physically with coupons.

The Problem

Investing in bitcoin might difficult and confusing for some people, specially non-technical, elderly, newbiies, etc… We identified that many would be willing to invest in bitcoin if it was easier and more accessible

The Goal

We want the user to be able to buy bitcoin seamlessly without having any technical knowledge. The idea is to become an easy entry gate to the most famous cryptocurrency on Earth .

My Role

UX designer designing an app for this Local Altcoin project from conception to delivery

Responsibilities

Conducting interviews, paper and digital wireframing, low and high fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs

2. Understanding the User

User Research: summary

I conducted interviews and created empathy maps to undestand the users I’m designing for and their needs. A primary user group identified through research was people willing to buy btc online but who lack technical knowledge and feels threatened by scams etc. Another group is people who would only buy bitcoin physically with coupons that feel more “tangible”.

This user group confirmed initial assumptions about the the lack of knowledge idea, but research also revealed that trust and security weren't the only factors motivating users, but other users also wanted an easy way to buy, some support and guidance in the process, payment options, etc..

 

User Research: pain points

1

Intangible concept

For certain users, bitcoin is a very abstract concept and its intangible nature does not pass trust

2

Security Concerns

Buying bitcoin might still be seen as one of those “internet scams” by certain people

3

Payment Options

Some users feels frustrated with the lack of payment options when buying online.

4

Lack of Information

Some users don't really know anything about bitcoin. The lack of education and information about it, leads to fears and distrusts.

User Research: Personas

PERSONA: THAIS

Problem statement:

Thais is a 34 years old psychology student who feels comfortable with technology who needs an easy, reliable and straightforward way to buy bitcoin online because she lacks information is concerned about lack of security, info and clarity

PERSONA: PACO

Problem statement:

Paco is a 65 years old retired man who “has heard” bitcoin is the future who needs an easy, reliable and straightforward way to buy bitcoin offline because he refuse to buy anything online.

User Journey Map

PERSONA: THAIS

Goal: Buy bitcoin online easily and reliably. Comfortable with technology but wants and easy and reliable site to buy online

PERSONA: PACO

Goal: Buy bitcoin physically easily and reliably. Prefers to buy a coupon in a store physically because it feels more secure

3. Starting the design

Ideation: competitive audits

I perfoormed a competitive audit with 3 competitors to understand the market, grab ideas, inspiration and potential improvement areas

 

Ideation: crazy 8

In order to obtain ideas, I performed a technique called crazy 8, by which you have to draw 8 different solutions for a problem in 1 minute each. Great way to bring creativity into the process

Sitemap

Paper Wireframes

Taking the time to draft iterations of each screen of the website on paper ensured that the elements that made it to digital wireframes would be well-suited to address user pain points. For the homepage i prioritized a quick and easy access to the main areas of the website

Digital Wireframes

As the initial design phase continued, I made sure to base screen designs on feedback and findings from the user research.

 

Digital Wireframes: Screen Size Variations

The differences of expected device usage in the research made obligatory to design the product for desktop and mobile

 

Low Fidelity Prototype

The low fidelity prototype connected the primary user flow of buying bitcoin and redeeming coupons, so the prototype could be used in a usability study with users. Everything was done using ADOBE XD.


Check the Btcnow Website here:

Low fidelity prototype

Usability Study: findings

I conducted two rounds of usability studies. Findings from the first study helped guide the designs from wireframes to mockups. The second study used a high-fidelity prototype and revealed what aspects of the mockups needed refining

Round 1 findings:

1

Btc price difficult to find within the website

2

Videos were difficult to find initially

3

More help within the purchasing process is needed

Round 2 findings:

1

Adjust hierarchy and proportion in certain elements

2

Font weights must be rebalanced

3

Colour contrast adjustment

4. Refining the design

Mockups

After usability study, I added a little bar in the header with the btc price, viewable from all the screens of the site

 

Mockups

After usability study, I added links to extra info and explanatory videos in order to help users who feel stuck or lost within the purchasing process

 

Mockups: Original Screen Sice

Mockups: Screen size Variatios

High-fidelity Prototype

The final high-fidelity prototype presented cleaner user flows for buying btc and redeeming coupons. It also met user need for checking bitcoin price, download app as well as more options. Everything was designed using ADOBE XD


View the BTCNOW Website 

High-fidelity prototype

5. Going Forward

Takeaways

Impact: 

The web offers a straightforward process  to purchase bitcoin and redeem btc coupons easily. The app makes users feel the app really thinks about how to meet their needs


One quote from peer feedback:

“That's exactly the kind of website I’d need to introduce myself into the world of bitcoin”.


 

What I learned:

While designing the Btcnow responsive website, I learned that the first ideas for the website are only the beginning of the process. Usability studies and peer feedback influenced each iteration of the app’s designs.

 

Next Steps

1

Conduct another round of usability studies to validate whether the pain points user experienced have been effectively addressed.

 

2

Conduct more user research to determine any new areas of need.

 

3

Keep iterating and polishing the design accordingly. Constant improvement.

 

Author Name: : Alberto Yago

Date: : August 2021

Location: : Remote/Spain

Skills: : UI,UX Design & App Develppment

app, ui, ux

UX/UI Case Study – Local Altcoin App

Local Altcoin is new app for a fictional alt-coin project which aims to allow users to pay for goods and services in local business through the app using a city/community alternative currency, to impulse local commerce and improve the local economy.

 

The iterative Process:

1

Empathise

2

Define

3

Ideate

4

Prototype

5

Test

1. Project Overview

Project Duration

March 2021 – August 2021

The Product

Local Altcoin is new app for a fictional alt-coin project which aims to allow users to pay for goods and services in local business through the app using a city/community alternative currency, to impulse local commerce and improve the local economy.

The Problem

Some local business face a very aggressive online competition like Amazon, which has a big negative economic impact in the local economy of certain cities. Alternatives are needed.

The Goal

Design and app for a Local Altcoin that will allow users to easily pay in local business with this new local currency. The goal is to become an alternative for merchants and shoppers in small cities and villages to impulse the local economy

My Role

UX designer designing an app for this Local Altcoin project from conception to delivery

Responsibilities

Conducting interviews, paper and digital wireframing, low and high fidelity prototyping, conducting usability studies, accounting for accessibility, and iterating on designs

2. Understanding the User

User Research: summary

I conducted interviews and created empathy maps to undestand the users I’m designing for and their needs. A primary user group identified through research was young socially aware individuals who are into crypto and want to make a positive impact in their communities. Another group is less concerned about local issues and just basically want comfort and a direct monetary benefit while buying goods and services.

 

This user group confirmed initial assumptions about the Local Altcoin idea, but research also revealed that civism and commitment with local business werent the only factors motivating users, but other users also wanted an easy way to spend crypto benefiting from good prices, special offers, quick and cheap delivery, etc..

 

User Research: pain points

1

Lack of Options

Finding shops that accept crypto is hard nowadays. Inability to find shops to pay directly with crypto

2

Privacy & Legal Concerns

Paying with Crypto Visa Cards can be privacy issues. Bureaucracy and lack of legal clarity when using crypto to buy stuff is a problem.

3

Amazon Effect

Witnessing the damage of ecommerce and Amazon to local business and economy

4

Outdated Stores

Some local shops and business are expensive and old fashioned. They offer less for more

User Research: Personas

PERSONA: FRANCISCO

Problem statement:

Francisco is a socially aware P.E. professor who owns crypto who needs an easy way to spend his cryptos in nearby stores and business because he wants to contribute with local economy since companies like Amazon are very harmful

PERSONA: DAVID

Problem statement:

David is a Digital entrepreneur who needs a smart and convenient solution to spend his cryptos arround him because he thinks local business are usually expensive and anachronic

User Journey Map

PERSONA: FRANCISCO

Goal: Buy stuff in local business with crypto to support local economy

PERSONA: DAVID

Goal: Buy stuff with crypto easily, privately, convenient and with the best price/service

3. Starting the design

Big Picture Storyboard

Francisco’s journey to buy locally with crypto using the app and help  his neighbourhood thrive.

Close-up Storyboard

This storyboard shows how the app actually works

User Journey

Paper Wireframes

Taking the time to draft iterations of each screen of the app on paper ensured that the elements that made it to digital wireframes would be well-suited to address user pain points. For the homepage i prioritized a quick and easy access to the main areas of the app

Digital Wireframes

As the initial design phase continued, I made sure to base screen designs on feedback and findings from the user research.

 

Easy navigation and access to funds from every screen, was a key user need to address in the designs.

 

Low Fidelity Prototype

The low fidelity prototype connected the primary user flow of paying with good and services with the local altcoin through  the app, so the prototype could be used in a usability study with users. I created it using FIGMA

View the Local Altcoin App:

Check low fidelity prototype

Usability Study: findings

I conducted two rounds of usability studies. Findings from the first study helped guide the designs from wireframes to mockups. The second study used a high-fidelity prototype and revealed what aspects of the mockups needed refining

Round 1 findings:

1

Users want to pay quickly (QR reader)

2

Some users need initial guidance to use the app

3

Users want a delivery option

Round 2 findings:

1

Add “confirm payment” extra step in the qr reader payment feature

2

Font weights must be rebalanced

3

Colour contrast adjustment

4. Refining the design

Mockups

After usability study, I added an offer section within the local store screen in order to facilitate navigation

 

Mockups

Added an initial tutorial in the main screen of the app in order to help new “confused” users to understand better how to use the app at the beginning

Mockups

Adjusted colours and contrast of elements- Texts of the map weren't readable in the previous version

1st High-fidelity Prototype (Old Iteration)

The first high-fidelity prototype presented cleaner user flows for paying with local crypto and checkout. It also met user need for pickup or delivery option as well as more options. It was also created with Figma

 

View the Local Altcoin 

High-fidelity prototype

 
 

2nd High-fidelity Prototype (New Iteration)

In this second iteration of the design, a more polished and cleaner version of the prototype was created.

 

All the content was redesigned in 360x767px and adapted to the XS – 4 columns – Grid in order to adapt to more modern devices with larger screens

 

To achieve that new upgrade, all the components used were redesigned entirely, updating all their states, using a more balanced type family and color palette, as well as more consistent sizes of elements and distribution of spaces.

 

New connections and interactions between the main screens of the app were created


View the New Local Altcoin Design

High-fidelity prototype

 
 

5. Going Forward

Takeaways

Impact: 

The app offers a straightforward process  to purchase goods and services with this alternative local currency. The app makes users feel the app really thinks about how to meet theri needs

 

One quote from peer feedback:

“The app makes everything easy. It is a great idea. It can definitely become a solution for many local business”.

 

What I learned:

While designing the Local Altcoin app, I learned that the first ideas for the app are only the begining of the process. Usability studies and peer feedback influenced each iteration of the app’s designs.

 

Next Steps

1

Conduct another round of usability studies to validate whether the pain points user experienced have been effectively addressed.

 

2

Conduct more user research to determine any new areas of need.

 

3

Keep iterating and polishing the design accordingly. Constant improvement.

 

CLIENT : HP

Date : 2021 – 2023

LOCATION : Barcelona, Spain / Remote

SKILLS : UI,UX Design & Prototyping

Author Name: : Alberto Yago

ui, ux

HP – UI/UX Design Projects

During my time as a UI/UX designer at HP, I was directly responsible for a diverse range of international e-commerce projects based on the HP store platform, covering regions such as the Americas, EMEA, and APJ with their corresponding characteristics and platform differences.

As a member of the Global UX team, I worked closely with more than 20 talented UI designers, UX designers, researchers, and testers located worldwide, but with our main hub for project coordination based in Barcelona, Spain.

More specifically, I was a part of the Shop POD within the UX team, which focused on the most critical pages for store conversion, such as the homepage, PDP, PLP, MLP, and others.

My goal as a UI/UX designer during this time was to generate new concepts, ideas, and innovations for experimentation improvements, AB testing, and design iterations that would translate into functional and visually appealing design prototypes. These prototypes had to cover all the different screen resolutions and breakpoints to be fully responsive on any device.

In the majority of projects I worked on, I had to go through most of the main stages of the design thinking process, from wireframing to high fidelity. I collaborated closely with the research team, the UI team, the design system team, testers, developers, product owners, and other stakeholders to whom I had to showcase the final design.

Some of the relevant projects I led during my time at HP include:

1 – Magento Multi-choice Form

The Magento Multi-choice Form project was one of the most complex and challenging projects I worked on during my time at HP.

The main purpose of this form was to facilitate returns, replacements, and refunds within the “My Account” area of the website. Despite the apparent simplicity of a form, this project was multi-choice, and each user's selection led to a unique path with a specific final result, making the project truly complex.

With over 30 conditions and possible outcomes, I had to consider several factors, such as the product's serial number, references, pick-up and date constraints, etc., which were all affected by the user's specific choice.

To tackle this, I collaborated with the design system team to create some new components from scratch, as well as rethinking new use cases that weren't previously considered in the company's design system components. Each of these new components had to take into account multiple states and variations specific to each screen resolution breakpoint.

This project was fully responsive and designed for desktop, tablet, and mobile devices.

2 – Bundles in PDP Redesign Prototype

This project aimed to rethink and redesign the way bundles were presented in the Store.

Bundles, or grouped product offers, were a key part of the e-commerce platform's commercial strategy. However, the previous version wasn't achieving the desired results, so I was tasked with improving the design to provide a better user experience and increase conversions.

To achieve this, I began by conducting benchmarking research to inform my initial design ideas. I also worked closely with the research team to conduct usability studies and validate our hypotheses for improvement.

The insights gained from this research allowed me to create two brand-new design versions that presented the products, specifications, and prices in a more structured, consistent, logical, and hierarchical way. The ultimate goal was to ensure that users clearly understood that the products were sold together as a group and could easily perceive the advantages of the bundled offer compared to individual purchases.

These designs were then tested in a live environment through AB testing, which provided valuable data to determine the winning design for use in the store.

3 – Quick View Funcitonality Implementation

The implementation of a new quick view functionality in certain product listings and sections of the store, is a project that was born entirely with my own initiative and determination, clear proof of my proactivity and commitment to the whole project.

The idea behind implementing this feature was to address certain pain points and difficulties that users faced when exploring long product catalogs in certain categories. I noticed that users were having trouble efficiently navigating the extensive range of products available on the site.

In essence, this project aimed to improve and streamline navigation through lengthy product listings. My hypothesis was that the easier it was for users to scan the catalog, the more likely they would be to find what they were looking for, resulting in increased conversions.

The working process for this project followed a similar approach as the other cases mentioned above. I started by conducting solid benchmarking and competitive research (centralizing all the main findings in a Miro board), then worked on wireframes of potential design proposals based on the insights obtained. I validated initial assumptions with the research team through user testing and finalized the project with a high-fidelity prototype and its corresponding components and interactions.